SureStay by Best Western Massena | Hotel in Massena

7.6 (46 Reviews) |   Pet Friendly  1 Bathroom  18 Guests
Massena Hotel | SureStay by Best Western Massena

Hotel in Massena

Located in Massena, 14 miles from Seaway Bridge, SureStay by Best Western Massena has accommodations with a terrace, free private parking, a casino and barbecue facilities. This 2-star hotel offers a 24-hour front desk, a concierge service and free WiFi. The hotel has family rooms. All rooms at the hotel feature air conditioning and a desk. Guests at SureStay by Best Western Massena can enjoy a continental breakfast. Historic Cornwall Jail is 15 miles from the accommodation, while St. Lawrence Power Development Visitor Centre is 17 miles from the property. Massena International Airport is 5 miles away.

SureStay by Best Western Massena is located in Massena.

This 45 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Designated Smoking Area, Security/Safety, and several others. This is a 2 star rated property and has over 46 reviews with the average score of 7.6 . Coming to Massena and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 45 Bedrooms Hotel if you want to learn more about this place in Massena. These details are authentic, as they are provided by our partner, booking.com.

This SureStay by Best Western Massena in Massena is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay by Best Western Massena”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Fireplace/Heating
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
  • Accessible parking
Activities
  • Casino
  • Fishing
  • Golf course (within 2 miles)
General
  • Hypoallergenic room available
  • Facilities for disabled guests
  • Soundproof rooms
  • Air conditioning
  • Heating
  • Designated smoking area
  • Pet friendly
  • Wifi in all areas
  • Safe
  • Non-smoking rooms
  • Family rooms
Guest Services
  • Private check-in/out
  • Daily housekeeping
  • Vending machine (snacks)
  • Grocery deliveries
  • Fax/Photocopying
  • Express check-in/out
  • 24-hour front desk
  • Vending machine (drinks)
  • Laundry
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor fireplace
  • Picnic area
  • BBQ facilities
  • Outdoor furniture
  • Terrace
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • CCTV outside property
  • 24-hour security
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room service
  • Cashless payment available
  • Contactless check-in/out
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note that pets fees is $35 per pet, per night.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.33
Location:
7.85
Staff:
7.62
Facilities:
7.08
Comfort:
7.67
Cleanliness:
7.79
Chris
Apr 20, 2026 07:00:00 AM
Review Score:   9
Canada
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
Room Type: Family
Room Size: 7 m2
1 Sofa bed Bed
2 Queen bed(s) Bed

General

Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
Queen Room - Non-Smoking
Room Type: Double
Room Size: 6 m2
1 Queen bed(s) Bed

General

Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
King Room - Non-Smoking
Room Type: Double
Room Size: 7 m2
1 King bed(s) Bed

General

Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
Queen Room with Two Queen Beds - Non-Smoking
Room Type: Quad
Room Size: 7 m2
2 Queen bed(s) Bed

General

Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
Larger King Room with Sofa Bed - Non-Smoking
Room Type: Triple
Room Size: 7 m2
1 King bed(s) Bed
1 Sofa bed Bed
Larger King Room with Sofa Bed - Non-Smoking

General

Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
Queen Room with Bath Tub - Disability Access/Non-Smoking
Room Type: Double
Room Size: 6 m2
1 Queen bed(s) Bed

General

Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service

FAQ's

Is this Massena hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Massena hotel?

Check-in time for Massena hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Massena hotel have a swimming pool?

No, this Massena hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Massena hotel?

Best-rates for the Massena hotel starts from $132 per night with includes Pet Friendly, Designated Smoking Area, Security/Safety, Sports/Activities, Fireplace/Heating, Laundry, Air Conditioner, Wheelchair Accessible, Accessibility, Breakfast, Child Friendly, Parking, Balcony/Terrace, Guest Services, Barbecue/Outdoor Cooking, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Massena hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Massena hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Massena hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Massena hotel?

Based on the information reported by the owner or manager, the Massena hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Massena hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD132
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