Holiday Inn Express & Suites Sweetwater by IHG | Hotel in Sweetwater
Hotel
7.6
(517 Reviews) |
1 Bathroom
Available rates:
Hotel in Sweetwater
Hotel in Sweetwater with free breakfast and a fitness center This smoke-free hotel features a fitness center, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Holiday Inn Express & Suites Sweetwater by IHG offers 71 accommodations with coffee/tea makers and hair dryers. 35-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.
This Sweetwater hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Check-out before 11 am express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
Reviews
Ted
Aug 2, 2025 02:50:29 AM
Review Score:
4
Summary: Third stay at this property in the prior five months. First two stays were slightly above average and acceptable. This stay, though, will be our last at this property. When entering the room, it was extremely humid while cool. There was even a dehumidifier in the hallway just outside our door...we should have unplugged it and moved it into our room. The carpet was moist, resulting in our socks having to be thrown away due to the stains when first walking around the room...then we wore our shoes. The sheets were even slightly moist. Was told no other rooms available and no offer to adjust our rate was provided because we had pre-paid for two nights. Other issues include floor in bathroom very poor and would sink a good 1/2 inch with entering. Sink stopper broken, carpet snagged, and foot bench in front of couch was in terrible condition. Ultimately, we left after one night, forfeited our second night's payment (pre-paid). Additionally, the pool has been closed for cleaning or maintenance during all three stays. This stay, though, I had to initial a form notifying me that the pool was closed. The one positive thing with this trip along with the prior two was the breakfast. Although this isn't enough to salvage our business. This property is not a good example of most Holiday Inn Express locations.
See All Reviews
Reviews
Ted
Aug 2, 2025 02:50:29 AM
Review Score:
4
Summary: Third stay at this property in the prior five months. First two stays were slightly above average and acceptable. This stay, though, will be our last at this property. When entering the room, it was extremely humid while cool. There was even a dehumidifier in the hallway just outside our door...we should have unplugged it and moved it into our room. The carpet was moist, resulting in our socks having to be thrown away due to the stains when first walking around the room...then we wore our shoes. The sheets were even slightly moist. Was told no other rooms available and no offer to adjust our rate was provided because we had pre-paid for two nights. Other issues include floor in bathroom very poor and would sink a good 1/2 inch with entering. Sink stopper broken, carpet snagged, and foot bench in front of couch was in terrible condition. Ultimately, we left after one night, forfeited our second night's payment (pre-paid). Additionally, the pool has been closed for cleaning or maintenance during all three stays. This stay, though, I had to initial a form notifying me that the pool was closed. The one positive thing with this trip along with the prior two was the breakfast. Although this isn't enough to salvage our business. This property is not a good example of most Holiday Inn Express locations.
Mark
Jul 14, 2025 07:02:28 PM
Review Score:
4
Summary: Staff was very nice. However, this location seems to be in very poor condition. Everything made of metal was rusty. The air conditioner in the room barely worked poorly and the room smelled moldy. The hotel pool and gym were not available for use (we had to sign a waiver?! they didn't tell us about these facilities being out until we arrived). None of the ice machines worked except on one floor. That said, the staff were friendly and seemed to do their best to keep the facility clean to the best of their ability.
Robert
Jun 20, 2025 09:14:41 AM
Review Score:
4
Summary: We were disappointed in our stay at this hotel. We have fairly regularly stayed at Holiday Inn Express Hotels and have had good experiences. The hotel was not that busy and we were given a room that was right by the elevator and the loud ice machine was right outside our door. The room was humid and the elevator was very shabby. It did not seem at all like a hotel that would charge $180 per night. The staff was helpful and friendly but this hotel needs some upgrading. Seemed like an old hotel that Holiday Inn purchased and put their sign out front.
Nathan
Jun 15, 2025 07:32:52 AM
Review Score:
6
Summary: The light as you come into the room didn’t work, the curtain was shredded, and the pillow smelled like an old man. 2Am someone was outside in the hall filling up a cooler with ice.
The bed was comfortable.
Sundar Babu
Jun 4, 2025 09:52:02 AM
Review Score:
8
Summary: I like the hotel and it's amenities. It's a shock to me that bathroom doors never locked and its a hotel policy acroos all rooms.
Definitely have to rethink if you are staying with others to avoid some awkward moments
Kimberlie
Jun 1, 2025 07:50:18 AM
Review Score:
10
Summary: Nice hotel, good breakfast, friendly staff.
Benjamin
May 31, 2025 11:13:52 PM
Review Score:
6
Summary: It was ok, not very clean.
Janett
May 28, 2025 01:23:15 AM
Review Score:
4
Summary: The property it’s in poor condition
Diane
May 15, 2025 07:26:34 AM
Review Score:
10
Summary: It was close to the freeway and yet quiet
May 12, 2025 09:02:35 PM
Review Score:
8
Summary: Toilet was to close to the floor Had to have help getting off. I didn't realize i could have asked for a handicap room fell trying to get up.