Is this Short Pump hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Short Pump hotel?

Check-in time for Short Pump hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Short Pump hotel have a swimming pool?

Yes, this Short Pump hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Short Pump hotel?

Best-rates for the Short Pump hotel starts from $165 per night with includes Business Services, Toiletries, Child Friendly, Air Conditioner, Parking, Pool, Accessibility, Breakfast, Laundry, TV, Bedding/Linens, Spa, Guest Services, Designated Smoking Area, Wellness Facilities, Hot Tub, Kitchen, Entertainment, Internet, Wheelchair Accessible, Balcony/Terrace, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Short Pump hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Short Pump hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Short Pump hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Short Pump hotel?

Based on the information reported by the owner or manager, the Short Pump hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Short Pump hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Richmond Hotel & Spa/Short Pump | Hotel in Richmond

| 8.8 (1005 Reviews) | 1 Bathroom

Short Pump Hotel | Hilton Richmond Hotel & Spa/Short Pump

Hotel in Short Pump, Richmond

Hotel with 2 restaurants, near Short Pump Town Center
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
Housekeeping is available on request.
Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Hair dryer

Towels

Soap

Shampoo

Toothbrush and toothpaste (on request)

Designer toiletries

Private bathroom

Bedroom

Heating (climate-controlled)

Air conditioning (climate-controlled)

Hypo-allergenic bedding

Pillow-top mattress

Free cribs/infant beds

Bed sheets

Laptop-compatible safe

Laptop-friendly workspace

Desk

Iron/ironing board

Desk chair

Connecting rooms available

Breakfast

1 bar

Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9.00-18.00 per person

2 restaurants and 1 coffee shop/cafe

Mini-fridge

Coffee/tea maker

Parking

Covered self parking on site (USD 10.00 per day)

Wheelchair-accessible parking and van parking available

Electric car charging station on site

Accessibility

Visual alarms in hallways

Handrails in stairways

Elevator

Wheelchair-accessible van parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Braille signage

Thin carpet in room

Wheelchair-accessible registration desk

Well-lit path to entrance

Wheelchair-accessible spa

Wheelchair accessible (may have limitations)

Phone accessibility kit

Wheelchair-accessible public washroom

Assistive listening devices available

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible restaurant

6 on-site accessible parking spaces

Stair-free path to entrance

Wheelchair-accessible path to elevator

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Outlet shopping

Full-service spa

Indoor pool

Hot tub

24-hour fitness center

Entertainment

MP3 dock

Premium channels

65-inch flat-screen TV

Pay movies

Cable/satellite channels

General

Computer station

Meeting rooms - 11

24-hour business center

Conference space (21937 square feet)

Banquet hall

Vending machine

ATM/banking services

Elevator

English

Spanish

TV in lobby

Shared microwave

Designated smoking areas (fines apply)

Guest Services

Mini-fridge

Free cribs/infant beds

Indoor pool

Wedding services

Housekeeping (on request)

24-hour front desk

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Outdoor furniture

Spa

Massage/treatment rooms

Massage - deep-tissue

Body scrubs

Body treatments

Body wraps

Manicures and pedicures

5 treatment rooms

Couples treatment room(s)

Facials

Spa open select days

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 3:00 am contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 9.00 to 18.00 per person covered self parking fee: usd 10.00 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Jackie

Jan 13, 2026 06:35:00 AM

Review Score: 10

Summary: Yes

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room, 2 Queen Beds, Accessible, Bathtub Room Size: 380 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Shower/tub combination, Ping - 11, Bathtub or shower, Grab bar - in bathtub, Square meters - 35, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Square feet - 380, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Classic Room, 2 Queen Beds Room Size: 380 square feet m² 2 Queen Beds	General Number of living rooms 0, Blackout drapes/curtains, HDTV, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Pillow menu, Square meters - 35, Phone, Square feet - 380, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed, Accessible (Hearing Accessible) Room Size: 380 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Shower/tub combination, Ping - 11, Square meters - 35, Wheelchair accessible, Extra bed count 1, Rollaway/extra beds (free), Square feet - 380, Bed count minimum 1, Bed count maximum 1
Classic Room, 1 King Bed Room Size: 380 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, HDTV, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Square meters - 35, Extra bed count 1, Phone, Rollaway/extra beds (free), Square feet - 380, Bed count minimum 1, Bed count maximum 1
Suite, Non Smoking Room Size: 380 square feet m² 1 King Bed	General Square feet - 380, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Ping - 11, Square meters - 35, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Classic Room, 2 Queen Beds, Accessible (Roll-In Shower) Room Size: 380 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Ping - 11, Shower only, Bathtub or shower, Square meters - 35, Wheelchair accessible, Square feet - 380, No rollaway/extra beds, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible) Room Size: 380 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Shower/tub combination, Ping - 11, Sofa bed, Square meters - 35, Wheelchair accessible, Extra bed count 1, Square feet - 380, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed, Non Smoking Room Size: 700 square feet m² 1 King Bed	General Square meters - 65, Square feet - 700, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Bed count minimum 1, Number of living rooms 1, Ping - 20, Bed count maximum 1
Parlor Suite Non-Smoking Room Size: 700 square feet m² 1 King Bed	General Square meters - 65, Square feet - 700, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Shower/tub combination, Bed count minimum 1, Extra bed count 1, Ping - 20, Bed count maximum 1
Superior Room, 1 King Bed with Sofa bed Room Size: 380 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 380, No rollaway/extra beds, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Sofa bed, Square meters - 35, Extra bed count 1, Bed count minimum 2, Bed count maximum 2