Hilton Garden Inn Rochester Downtown, NY | Hotel in Rochester

| 7.2 (145 Reviews) | Pet Friendly 1 Bathroom 21 Guests

Central Business District Hotel | Hilton Garden Inn Rochester Downtown, NY

Hotel in Central Business District, Rochester

Offering an indoor pool and a restaurant, Hilton Garden Inn Rochester Downtown is located in Rochester. Free WiFi access is available. Each room here will provide you with a TV and air conditioning. Complete with a microwave, the dining area also has a coffee machine. Featuring a bath or shower, private bathrooms also come with a hairdryer and free toiletries. Extras include a desk and bed linen. At Hilton Garden Inn Rochester Downtown you will find a fitness center. Other facilities offered at the property include luggage storage and laundry facilities. The property offers free parking. The hotel is 328 feet from Rochester Riverside Convention Center, 1312 feet from Blue Cross Arena At the War and 2297 feet from The National Museum of Play.

Hilton Garden Inn Rochester Downtown, NY is located in Rochester.

This 96 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Pool, Transportation/Shuttle, and several others. This is a 3 star rated property and has over 145 reviews with the average score of 7.2 . Coming to Rochester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 96 Bedrooms Hotel if you want to learn more about this place in Rochester. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Garden Inn Rochester Downtown, NY in Rochester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Garden Inn Rochester Downtown, NY”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Wheelchair Accessible

Private Pool

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Parking

Accessible parking

Parking

Parking on site

Parking garage

Accessibility

Wheelchair accessible

Activities

Fitness center

Indoor pool

General

Family rooms

Air conditioning

Facilities for disabled guests

Safe

Smoke-free property

Heating

Non-smoking rooms

Elevator

Pet friendly

Convenience store on site

Guest Services

Dry cleaning

24-hour front desk

Fax/Photocopying

Meeting/Banquet facilities

Vending machine (drinks)

Baggage storage

Laundry

Airport shuttle

ATM on site

Room service

Airport shuttle (free)

Business center

Internet

Internet

Free Wifi

Wifi

Security/Safety

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Physical distancing in dining areas

Food can be delivered to guest accommodation

Breakfast to-go containers

Face masks for guests available

First aid kits available

Thermometers for guests provided by property

Process in place to check health of guests

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Contactless check-in/out

Spa

Swimming pool

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

6.92

Location:

8.14

Staff:

8.55

Facilities:

7.85

Comfort:

8.07

Cleanliness:

7.97

Scott

Apr 12, 2026 07:00:00 AM

Review Score: 7

USA

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: The hotel was super clean and the staff was friendly

Negative: The staff sometimes were hard to find like at the breakfast area I walked around for 5 minutes until someone came out and greeted me while the cook was sitting down watching tv. Him and the hostess seemed like they were being bothered and I was the only person there at the time and this was around 8am?? Also they need to finish fixing the rooms for example my room which was 333 was missing handles to the cabinets so they couldn't be used if I needed them and I know you usually wait for the person to check out before you clean the room thoroughly but they still should come and make the beds daily which they didn't.

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Room Arrangement

Room Info	Facilities
King Room Room Type: Double Room Size: 23 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Media & Technology Video, Flat-screen TV, TV, Cable channels, Radio, Telephone General Air conditioning, Ironing facilities, Privacy curtain, Heating Bathroom Free toiletries, Hairdryer, Bathtub or shower Living Area Desk Kitchen Microwave Services Wake-up service Bedroom Childrens' cribs
King Room - Hearing Accessible Room Type: Double Room Size: 23 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Media & Technology Video, Flat-screen TV, TV, Cable channels, Radio, Telephone General Air conditioning, Ironing facilities, Privacy curtain, Heating Bathroom Free toiletries, Hairdryer, Bathtub or shower Living Area Desk Kitchen Microwave Services Wake-up service Bedroom Childrens' cribs
Queen Room with Two Queen Beds Room Type: Quad Room Size: 23 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Media & Technology Video, Flat-screen TV, TV, Cable channels, Radio, Telephone General Air conditioning, Ironing facilities, Privacy curtain, Heating Bathroom Free toiletries, Hairdryer, Bathtub or shower Living Area Desk Kitchen Microwave Services Wake-up service Bedroom Childrens' cribs
Queen Room with Two Queen Beds - Hearing Access Room Type: Quad Room Size: 23 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Media & Technology Video, Flat-screen TV, TV, Cable channels, Radio, Telephone General Air conditioning, Ironing facilities, Privacy curtain, Heating Bathroom Free toiletries, Hairdryer, Bathtub or shower Living Area Desk Kitchen Microwave Services Wake-up service Bedroom Childrens' cribs
King Room with Sofa Bed Room Type: Triple Room Size: 23 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Media & Technology Video, Flat-screen TV, TV, Cable channels, Radio, Telephone General Air conditioning, Ironing facilities, Privacy curtain, Heating Bathroom Free toiletries, Hairdryer, Bathtub or shower Living Area Sitting area, Desk Kitchen Microwave Services Wake-up service Room amenities Sofa bed Bedroom Childrens' cribs
Junior King Suite with Sofa Bed Room Type: Suite Room Size: 23 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Media & Technology Video, Radio, TV, Telephone General Air conditioning, Privacy curtain, Smoke Alarm, Ironing facilities, Heating Bathroom Free toiletries, Hairdryer Kitchen Microwave, Refrigerator Living Area Sitting area, Desk Room amenities Sofa bed Bedroom Childrens' cribs
King Room with Accessible Tub - Mobility Access Room Type: Double Room Size: 23 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Media & Technology Video, Flat-screen TV, TV, Cable channels, Radio, Telephone General Air conditioning, Ironing facilities, Privacy curtain, Heating Bathroom Free toiletries, Hairdryer, Bathtub or shower Living Area Desk Kitchen Microwave Services Wake-up service Bedroom Childrens' cribs

FAQ's

Is this Central Business District hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Central Business District hotel?

Check-in time for Central Business District hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Central Business District hotel have a swimming pool?

Yes, this Central Business District hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Central Business District hotel?

Best-rates for the Central Business District hotel starts from $165 per night with includes Fireplace/Heating, Breakfast, Child Friendly, Pet Friendly, Pool, Transportation/Shuttle, Business Services, Restaurant, Guest Services, Parking, Wellness Facilities, Bar, Laundry, Private Pool, Accessibility, Internet, Air Conditioner, Wheelchair Accessible, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Central Business District hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Central Business District hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Central Business District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Central Business District hotel?

Based on the information reported by the owner or manager, the Central Business District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Central Business District hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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